Key Stats
3 Hours Saved
per Week
3,450+ Bins
Rented in 5+ Years
19 Major
Metropolitan Areas Served
95 Dumpsters
Rented per Month
About Our Partner
Learn how Dumpsters.com streamlines a property management company's ordering process, delivers timely service and gives them a better way to track their inventory.
![Real estate company icon.](/images/real-estate-company-icon.png)
Industry: Real Estate & Property Management
Headquarters: Dayton, OH
Type: Roll Off Dumpsters
![Icon connecting four teal dots with black lines.](https://www.dumpsters.com/images/case-studies/metric-icon.png)
The Challenge
Our client, an internally managed real estate company, specializes in acquiring, renovating and leasing single-family homes.
When the company renovates new homes it's acquired, the projects produce a lot of debris, so most projects involve two or three dumpster rentals per property.
As its portfolio grew and expanded into new markets, the company looked for a waste removal company that could accommodate its needs nationwide and make the rental process as simple as possible for any of its employees.
That’s when it got in touch with Dumpsters.com.
The Solutions
The company first rented a roll off container from Dumpsters.com over 5 years ago.
Since then, they’ve continued using our dumpster service in 19 major metropolitan areas.
Instead of calling around to different haulers and scheduling orders for every new property, our client now has one main partner who handles everything for them.
Dumpsters.com provides them with:
![Person icon.](https://www.dumpsters.com/images/case-studies/contact-icon.png)
1. One Account Manager
Rick White is the company’s single point of contact for all dumpster requests. With just one email, our client can set up several rentals at once at any of the many properties it manages.
![Three interconnected dumpsters graphic.](https://www.dumpsters.com/images/case-studies/network-icon.png)
2. A National Network of Waste Providers
Dumpsters.com works with reliable hauling partners across the U.S. Through this network, the property management company has access to consistent service and an expanded inventory of different roll off dumpster sizes and types.
![Dollar sign icon.](https://www.dumpsters.com/images/case-studies/money-icon.png)
3. Streamlined Invoicing
With one invoice for all jobsites, our client isn't forced to track down tons of invoices for every dumpster rented. The consolidated billing Dumpsters.com offers makes the accounts payables process uncomplicated and hassle-free.
![Icon with checkmark on paper on clipboard.](https://www.dumpsters.com/images/case-studies/order-icon.png)
4. Active Jobs Reports
White sends weekly active jobs reports to the company’s senior rehab administrator and her team so they can easily keep tabs on active rentals and dumpster costs.
“[Our account manager] Rick [White] has been wonderful in accommodating us in each new market. It is a huge relief to not have to worry about finding a new dumpster company in each market.”
Senior Rehab Administrator | Property Management
The Results
The senior rehab administrator reports she is “very satisfied” with the service she receives from Dumpsters.com due in part to the results she and her team have seen throughout the partnership.
These include:
![Icon with three teal stars, one checkmark in a circle and one face in a circle.](https://www.dumpsters.com/images/case-studies/customer-satisfaction-icon.png)
1. A Seamless Ordering Process
With one account manager who understands the company’s needs very well, it’s easy for our client to set up new dumpster orders.
“We like having the majority of our dumpsters from one company; it enables any of the six rehab admins to cover for one another in different markets and to reach out to Rick,” the senior rehab administrator stated.
![Icon with two location drop symbols.](https://www.dumpsters.com/images/case-studies/coverage-icon.png)
2. Prompt, Dependable Deliveries & Pickups
The senior rehab administrator said that “availability and general quickness of delivery and removal” are the aspects of Dumpsters.com’s service that she considers the most valuable.
![Roll off dumpster rental icon.](https://www.dumpsters.com/images/case-studies/volume-icon.png)
3. Efficient Inventory & Cost Management
Our transparent reporting and simplified monthly invoicing give the company peace of mind when it comes to tracking rentals, delivery and pickup dates and overall costs.
Per the senior rehab administrator, two reasons she likes working with Dumpsters.com are: “All of the billing comes from one place, and Rick sends us a list every month of the dumpsters that are still outstanding, which is helpful.”
![Clock icon.](https://www.dumpsters.com/images/case-studies/time-icon.png)
4. Time Savings
The senior rehab administrator estimates that Dumpsters.com saves her three hours per week by providing one point of contact for the company’s dumpster rental service needs.
Because her account manager coordinates waste removal for her, she doesn’t have to spend time researching and price-shopping different haulers, gathering quotes or finding invoices.
Due to the high-quality service the company has received for 5+ years from Dumpsters.com, the senior rehab administrator said that she would “without a doubt” recommend us to someone else in her industry.
“The service we have received over the years has been tremendous,” senior rehab administrator explained.
“[Account Manager] Rick White (and anyone working with him) have gone above and beyond too many times to list. Rick proactively monitors our projects, and if any issues arise, he works to quickly address or if needed, finds another partner to mitigate service disruption.”
Senior Rehab Administrator | Property Management
Get One No-Cost Account Manager for All Your Dumpster Rentals
All businesses qualify for one point of contact when they rent with us. Contact Dumpsters.com today to get started.