Key Stats
Valued Customer Since
2019
Temporary & Permanent
Service
150+ Roll Off Dumpsters
Rented
About Our Partner
Our client is a contracting business specializing in disaster relief and home restoration. They provide mold testing, removal and remediation services as well as air duct and vent cleaning, sewage removal, water damage restoration and odor control.
Working in a fast-paced industry, the company often struggled with roll off dumpster deliveries being two or three weeks out. Sometimes, there were no bins to rent at all. Inventory, combined with ongoing billing issues for commercial dumpster service, led the owner and company president to switch to Dumpsters.com.
Headquarters: Brookfield, WI
Type: Front Load Dumpsters
Type: Roll Off Dumpsters
The Challenges
Disasters require quick responses. As a result, our client needed a trusted network of haulers with instantly available inventory to meet its roll off project demands nationwide.
On top of roll off inventory issues, the disaster relief company struggled with commercial service at two of its locations. The company owner and president said he received two bills — often sent to the wrong addresses. It was a hassle to get the statements straight, so he looked for a waste partner who could help consolidate billing.
“I’ve needed a dumpster in a very short time frame and Dumpsters.com has been able to get me what I needed, when I needed it and where I needed it.”
Owner and President | Disaster Relief Company
The Solutions
Specific needs brought the company to Dumpsters.com. Here’s what we provided:
Fast Delivery
Our client's dedicated account managers act quickly to get dumpsters on-site in a tight timing window.
Consolidated Billing
Dumpsters.com simplifies the process and ensures accurate invoicing — even for multiple locations.
A Trusted Network
Nationwide coverage gives direct access to custom waste solutions across all the company's service areas.
“[Dumpsters.com] not only does the things they say they will, they also check in to make sure you’re satisfied with the results.”
Owner and President | Disaster Relief Company
The Results
The company rents 8 yard front load dumpsters for general garbage collection and 20 and 30 yard roll off containers for disaster relief/home restoration projects. After first partnering with us in 2019, our client has seen:
Cost Savings
According to the company's owner and president, he has, "actually been able to save money by taking the trash and putting it in our dumpster, rather than paying a junk removal service." He added that our "great prices and great service" help him save.
Time Savings
The company now receives two dedicated account managers — one for commercial trash pickup and the other for roll off services.
For commercial pickups, Leann Wiseman saves the company time by streamlining their two locations into a single statement — sent to the correct location — and making sure they're paying the right bill. Roll off account manager Adam Sacharski schedules dumpster deliveries and swaps, cancels existing ones and rents new dumpsters all on short notice.
Reliable Service
While the disaster relief company typically only rents one roll off dumpster at a time for each jobsite, the need for on time deliveries and pickups is crucial. Dumpsters.com acts on the client's orders with speed, whether it's the fourth order this week or the first time they need a dumpster in over a month.
So what solidified the company as a Dumpsters.com customer? "The last straw was when I called for a dumpster [from another company] and was told, flat out, 'We don't have any,'" the owner and president said. "I called Dumpsters.com and had one two days later!"
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